From the Feb 15,2011 study article "Gaining God's Approval Leads to Everlasting Life"
8 Gaining God’s approval involves the proper
exercise of our free will. This is because Jehovah
does not coerce anyone into serving him. In Isaiah’s
time, He asked: “Whom shall I send, and
who will go for us?” By recognizing the prophet’s
right to decide, Jehovah dignified him. Imagine
Isaiah’s satisfaction in responding: “Here I am!
Send me.”—Isa. 6:8.
9 Humans are free to serve God or not to
do so. Jehovah wants us to serve him willingly.
(Read Joshua 24:15.) Any who begrudge God
their worship cannot be pleasing to him; nor does
he accept the devotion of those whose true intent
is only to please other humans. (Col. 3:22) If we
rendered sacred service “hesitantly” by allowing
worldly interests to interfere with our worship, we
would not win God’s approval. (Ex. 22:29) Jehovah
knows that serving him whole-souled is good
for us. Moses urged the Israelites to choose life
‘by loving Jehovah their God, by listening to his
voice and by sticking to him.’—Deut. 30:19, 20.
This reminded me of a conversation I had with the ex-elder who sat on my judicial committee 17 years ago when I was reproved for Loose Conduct(now I wish I had just gone all the way;). Anyway, I was giving him a massage a couple months ago and he said something about how our organization "is all about free-will". I looked at him and said, "Really, Doug? Is it really about free-will? If you choose to believe something differently, do they really let you?" He looked me right in the eye and said, "No. They sure don't." This opened up a very long convo where he admitted a ton of doubts and concerns and fears. I told him I would always be there to talk if he needed me. I haven't heard from him since. I wonder if he felt guilty for opening up so much. But I tell you what, that was empowering to see how widespread the doubts really are.